FAQ

Q.How do I contact you?

A.You may contact us a number of ways, including our online contact form.

Q.How long will my order take?

A.Currently, each piece is handmade to order. Depending on the jewelry, it will take 1-6 weeks to ship. Upon shipment, we will email you with a tracking number.

Q.Can I return an item?

A.Yes, but you must contact us first for a Return Authorization #. Please email us at returns@padevavra.com.

Q.What stores carry your jewelry?

A.Our jewelry is sold in stores nationwide and internationally. For a list of stores, please visit our Stores page.

Q.Where have I seen your jewelry?

A.Our Jewelry is often featured in magazines such as Lucky and InStyle. Celebrities such as Charlize Theron, Michelle Williams, Amanda Bynes, and Rachael Ray have also worn our jewelry. Check out our Press page for the latest features.

Q.Is my personal information shared?

A.No. We do not share your personal information with any third parties. We only store your information for your convenience and our internal records. If you have any questions or concerns, you can always contact us.

Q.Is my jewelry gift wrapped?

A.We send all of the Pade by Pade Vavra pieces in an organza pouch with protective bubble wrap and all of the Pade Vavra Fine jewelry in a suede embossed pouch. If you would like your jewelry to be gift wrapped, we offer two sizes of one-of-a-kind teak jewelry boxes lined with faux moss (shown to the right). Just select gift wrap in your shopping cart.

Q.Can I buy a piece of Pade Vavra jewelry I saw that is not online?

A.Yes. Please contact us, and we will work with you to find the piece in a store or make the piece for you.

Q.Do you ship internationally?

A.Yes, but you must contact us before you place your order as our website does not currently calculate international shipping. Please contact us so that we can work with you.